Personal Information of the Deceased

• Full name, date of birth, and date of death
• Religious affiliation and specific Islamic burial requirements
• Medical information relevant to preparation procedures
• Identity documents and legal certificates
• Preferred burial location and cemetery arrangements

Family and Contact Information

• Names and contact details of immediate family members
• Next of kin and authorized decision-makers
• Emergency contact information
• Relationship to the deceased
• Communication preferences (phone, email, WhatsApp)

Service-Related Information

• Funeral service preferences and Islamic ritual requirements
• Imam and mosque preferences for Janazah prayers
• Transportation and logistics requirements
• Payment information and financial arrangements
• Insurance details and beneficiary information

Digital Information

• Website usage data and browsing behavior
• Device information and IP addresses
• Cookies and tracking technologies
• Communication logs and service requests

Funeral Service Delivery

• Coordinating Islamic burial preparations (Ghusl, Kafan)
• Arranging Janazah prayer ceremonies and religious services
• Managing transportation and cemetery arrangements
• Facilitating communication with Islamic religious authorities
• Processing legal documentation and permits

Family Support Services

• Providing 24/7 emergency support and guidance
• Offering grief counseling and bereavement support
• Connecting families with Islamic spiritual counselors
• Assisting with post-funeral administrative tasks
• Following up on family needs and satisfaction

Legal and Administrative Purposes

• Complying with local and national legal requirements
• Processing insurance claims and financial transactions
• Maintaining records for regulatory compliance
• Responding to government and legal inquiries

Authorized Sharing

We only share your information with your explicit consent or when necessary for service delivery:

• Islamic Religious Authorities: Imams, mosque officials for prayer arrangements
• Medical Professionals: For death certificates and health-related preparations
• Cemetery Officials: For burial plot arrangements and Islamic burial requirements
• Transportation Services: Trusted partners for dignified transportation
• Government Agencies: For legal documentation and permits
• Insurance Companies: For claims processing when authorized

Strict Confidentiality Standards

All third parties who receive information are bound by strict confidentiality agreements and Islamic ethical guidelines. We never sell, rent, or trade your personal information for commercial purposes.

Legal Disclosures

We may disclose information when required by law, court order, or to protect the rights and safety of individuals, while always respecting Islamic principles of privacy and dignity.

Physical Security Measures

• Secure storage facilities with restricted access
• Locked filing systems for physical documents
• Security cameras and alarm systems
• Background-checked staff with confidentiality training

Digital Security Measures

• SSL encryption for all data transmission
• Secure database hosting with regular backups
• Multi-factor authentication for staff access
• Regular security audits and vulnerability assessments
• Encrypted storage for sensitive personal information

Staff Training and Ethics

All staff members receive comprehensive training on Islamic ethics, privacy protection, and confidentiality requirements. They sign strict confidentiality agreements and undergo regular refresher training.

Access and Correction Rights

• Request access to personal information we hold about you or your loved one
• Correct any inaccurate or incomplete information
• Request updates to contact preferences and communication methods
• Review service records and documentation

Consent and Opt-Out Options

• Withdraw consent for non-essential communications
• Opt out of follow-up surveys and feedback requests
• Request restrictions on information sharing
• Choose preferred communication channels and frequency

Data Retention Choices

You can request information about how long we retain your data and request deletion of non-essential information, while understanding that some records must be maintained for legal and Islamic documentation purposes.

Essential Records (Permanent Retention)

• Death certificates and legal documentation
• Islamic burial records and cemetery documentation
• Religious ceremony records (Janazah prayers)
• Financial transaction records for legal compliance

Service Records (7-10 Years)

• Service agreements and contracts
• Communication logs and service delivery records
• Payment and insurance information
• Family contact information and preferences

Marketing and Communication Data (2-3 Years)

• Website usage data and analytics
• Non-essential communication preferences
• Feedback and survey responses
• Marketing consent records