Body Transportation Services

• Hospital to funeral home transportation with specialized vehicles
• Home collection services for natural deaths
• Mortuary to mosque transportation for Janazah prayers
• Mosque to cemetery transportation with funeral procession coordination
• Inter-city transportation within Telangana and Andhra Pradesh
• International repatriation services for overseas deaths

Specialized Funeral Vehicles

• Climate-controlled hearses with Islamic decorations
• Ambulance services for emergency transportation
• Family transport vehicles for mourning relatives
• Cargo vehicles for funeral supplies and arrangements
• Wheelchair accessible vehicles for elderly family members

Delivery of Funeral Supplies

• Kafan (shroud) materials and Islamic burial clothing
• Camphor, rose water, and other preparation materials
• Prayer carpets and Islamic funeral decorations
• Flowers and wreaths for service arrangements
• Tent and seating arrangements for large gatherings
• Audio-visual equipment for prayer broadcasts

Primary Service Area (Same-Day Service)

• Hyderabad Metropolitan Area: All districts including Secunderabad, Cyberabad
• Major Hospitals: Apollo, Yashoda, NIMS, Osmania, Gandhi, and all government hospitals
• Islamic Cemeteries: Pahadi Shareef, Santosh Nagar, Barkas, Chandrayangutta
• Major Mosques: Mecca Masjid, Charminar Mosque, Shahi Mosque, and 200+ local mosques

Extended Service Area (Within 24 Hours)

• Telangana State: Warangal, Karimnagar, Nizamabad, Khammam, Nalgonda
• Andhra Pradesh: Vijayawada, Visakhapatnam, Tirupati, Guntur, Kurnool
• Neighboring States: Bangalore, Chennai, Mumbai (with advance notice)

International Services

We coordinate with international partners for repatriation services to and from Middle East, Europe, North America, and other regions with significant Muslim populations. Processing time varies by destination and documentation requirements.

Emergency Response Times

• Initial Response: Within 30 minutes of your call
• Team Arrival: Within 2 hours in Hyderabad metro area
• Body Collection: Within 4 hours of notification
• Preparation Completion: 6-8 hours for standard Islamic preparation
• Funeral Service Coordination: 12-24 hours depending on family preferences

Islamic Burial Timeline

Special Circumstances

• Post-mortem Cases: Additional 24-48 hours pending autopsy completion
• Legal Documentation: 2-5 business days for complex cases
• International Repatriation: 5-14 days depending on destination
• Weekend/Holiday Services: Same timeline with premium charges

Transportation Standards

• All vehicles are regularly sanitized and maintained to highest standards
• Temperature-controlled environment to preserve dignity and respect
• Trained drivers with Islamic funeral service experience
• GPS tracking for family peace of mind and service coordination
• Backup vehicle availability for emergencies

Handling Protocols

• Respectful handling according to Islamic principles
• Trained staff in Islamic funeral customs and traditions
• Minimal handling to preserve dignity of the deceased
• Proper documentation at every transfer point
• Family escort services available upon request

Communication and Updates

• Real-time SMS and WhatsApp updates to family members
• Estimated arrival times with 15-minute accuracy
• Immediate notification of any delays or changes
• 24/7 customer service hotline for status inquiries
• Photographic confirmation of key milestones (with family consent)

Standard Delivery Charges

• Within Hyderabad: No additional charge for distances up to 25 km
• Extended Metro Area: ₹5 per km beyond 25 km radius
• Inter-city Transportation: ₹15-25 per km depending on distance
• Emergency Services: 50% surcharge for immediate response
• Night Services (10 PM - 6 AM): 30% surcharge

Special Service Charges

• International Repatriation: Cost varies by destination (₹2,50,000 - ₹8,00,000)
• Expedited Services: Additional 25% for same-day arrangements
• Weekend/Holiday Services: 40% surcharge on regular rates
• Extended Family Transport: ₹500 per additional vehicle
• Waiting Time: ₹200 per hour beyond scheduled time

Payment Options

Weather Considerations

Hyderabad's monsoon season (June-September) may occasionally impact transportation timing. We maintain alternative routes and backup plans to ensure minimal delays. During extreme weather conditions, we prioritize safety while maintaining Islamic burial timelines.

Traffic and Road Conditions

• Real-time traffic monitoring and route optimization
• Coordination with local authorities for funeral processions
• Alternative route planning for major events or road closures
• Express lane arrangements for time-sensitive deliveries

Force Majeure Events

In case of natural disasters, civil unrest, or government restrictions, we work closely with authorities to ensure essential funeral services continue. Alternative arrangements and extended timelines may be necessary while maintaining Islamic burial requirements.

Service Guarantees

• Dignity Guarantee: Respectful handling according to Islamic principles
• Timeliness Guarantee: Adherence to promised delivery times
• Temperature Control: Proper preservation during transportation
• Documentation Accuracy: Correct handling of all legal papers
• Family Satisfaction: 100% commitment to family peace of mind

Complaint Resolution

Any concerns about our delivery services will be addressed immediately. We maintain a dedicated complaints hotline and guarantee response within 2 hours. Service credits or refunds may be provided for verified service failures.

Customized Services

• Specific route requests for religious or family reasons
• Multi-location stops for family gathering points
• Coordinated arrivals for large family gatherings
• Special vehicle decorations for prominent community members
• VIP services for high-profile funerals

Accessibility Services

• Wheelchair accessible vehicles for elderly family members
• Ground-level loading for mobility-impaired mourners
• Sign language interpreters for hearing-impaired families
• Braille documentation for visually impaired family members